Four Reasons Why Direct Mail is Still the Undefeated Hero

Some people are under the impression that direct mail is last year’s marketing plan.

Nothing could be further from the truth.

Direct mail is practically the class and quintessential modern marketing plan (and integrating social media and digital marketing only makes a marketing plan exponentially better).

In this post, we will examine exactly why direct mail is so powerful and still so relevant.

Direct mail has shelf-life

Not all advertising mail is discarded and thrown away. Coupons, special promotions, and “save the date” mailings are often placed on the refrigerator or coffee table to be used in the near future.

We can’t send tracking devices with each individual mailing to know and understand exactly what happens to it once it lands in a prospective client’s mailbox, but it is common for these people to arrive, mailing in hand, and ready to make a purchase.

Monitor direct mail response

Coupons are an excellent way of knowing if your direct mail campaign is working.

As you already probably aware, a unique call to action on the mailing can be directly linked to its mailing campaign. Source codes and priority codes are effective ways to see which lists are providing the best responses.

One of the most effective ways of measuring a direct mail campaign’s success is by looking at the bottom line – when business increases there is a way to know the direct mail campaign is working.

Deliver consumers to your website and Facebook page

Some skeptics today say that the internet will eventually phase out direct mail. In the past, we have already discussed why direct mail and social media are not just not enemies, but that they actually complement each other in highly successful ways.

Of course, people do go online to find the information they are looking for.

Websites and Facebook pages have largely become the “store front” for many businesses by giving access to consumers about everything from store hours to store inventory. However, there has to be a reason for someone to visit your website, and direct mail can be the catalyst that sends them there.

Effective advertising

On the first day of marketing school you learned this tip: Anything you can do to keep your name in front of your customers is important to retention of those customers.

Whether a business is just starting off building brand name awareness or they are reminding existing clients that they are ready to serve them, direct mail campaigns makes it happen

Compared to radio, television or newsprint, direct mail is still the best value in advertising.

When are you going to start your next direct mail campaign?

From social to print, we are going to take you places. Contact us to get started today.

Accomplishing Effective and Successful Email Marketing Plans

If you’ve seen our Facebook page lately, you know we’ve been sharing articles on the popularity and importance of email marketing – and how to do it right.

This blog post will serve to help those of you who are excited about this marketing strategy but from a unique angle: let’s take a look at some of the mistakes we can make as email marketers so we know to avoid them in the future.

Without any further ado, what are some mistakes you can make in your email marketing plans?

Just do the following:

Be too focused on incremental tactics 

Sure you can tweak the subject lines all you want, but it won't improve your overall program. Focus most of your time on the big support efforts that will drive major revenue growth. It sounds obvious once we verbalize it, but remember: Taking care of the big things should always be done before the small thing.

Forget to integrate

Remember our blog post about integrating social with print?

Good, because the same is true with email marketing. Email drives subscribers to visit your website, visit your stores, phone your call center, and engage with your social media pages. It also pulls in web and mobile behavior, consumer reviews, catalog assets, and so much more.

Don’t test your tactics

What should you really be doing? Rather than organizing testing as an alternating tactic, use it as a strategic process. Take a progressive approach by testing types of variables that you can leverage and build on for successive testing. But if you want your plan to fail, of course you won’t do this.

Miss the easy stuff 

This is a big one. There are a lot of great avenues to go down, but if you’re looking to have an ineffective campaign, then definitely forget where they are.

See, a "Happy Birthday" email is would have been great and yet too many B2C marketers don't send these messages. "We don't have subscribers' birth dates" is a common excuse. Our solution? Start capturing them. Get a program that helps you capture them so you can start generating revenue.

Avoid the big picture 

Jump straight into redoing your email templates with a responsive design even though your website is not mobile friendly, especially if most of your conversions are happening on desktops, and you ignore the fact that mobile is really about context and content.

From social to print, we are going to take you places. Contact us to get started today.

Important Answers to Critical Postcard Design Questions

We know just as well as you that direct mail is not dead. Well, the Huffington Post agrees with us in a new article published just last month.

With all of that said, let’s discuss postcard design that actually gets results.

Postcard design should not be just taking a larger print, cutting out some copy, and shrinking it down. We aren’t saying that is ineffective, but we are saying you can do a lot better.

Often, postcards can be produced quicker and lower production costs, so they’re easier to get in the mail faster. Messages should be simple, easy to digest, and easy to remember. They allow you to reach your best prospects in their homes, and you can personalize your offer for relatively little additional expense.   
  

In this post, we are going to look at postcard design and ask some fundamental questions. These questions are common and simple, but their answers are often ignored.

Should you use a theme on your postcards?

There is no objective answer to this. Sometimes themes work; other times they fail horribly. Remember, if you must use a theme, at least focus the theme on a product and offer. A “theme” doesn’t benefit consumers, but a product and offer does.

Does your postcard design have an easily identifiable product?

Prospects won’t hunt for the product, so it needs to be in their face without any guesswork involved. Make sure your prospects don’t have to read a hundred words to know what is being offered. If you have no special rate, no incentive, no giveaway, then you have nothing.

Does your postcard feature a definitive call to action?

Adding your basic contact info (phone, web address, etc.) is good, but it’s not a call to action. You need to tell readers precisely what to do next and repeat the offer, like this: “To learn more about our special 10% discount on Product X for all new clients, call us at XXX or visit our website at XXX.” 

Additionally, make sure your postcards includes a method or mechanism to track its ROI. If the CEO asked the marketing department how many loans a postcard has generated, make sure you are able to track that and have an answer.

Do you have a postcard question and answer you think is important? Please share it with us in a comment.

From social to print, we are going to take you places. Contact us to get started today.

3 Ways to Save on Your Direct Marketing Campaign

Direct mail can have astonishing results when a great plan is executed. As we have discussed in the past, social and online marketing have seen a tremendous boost in recent years, but direct mail is still as relevant as it always been.

Consider this: studies show that 65% of adults in the millennial generation prefer to read something on paper.

Clearly, direct mail is an option for a business of any size, but what if your mailing list is big and your mail is complex? Direct mail campaigns can get expensive quickly. However, there are still plenty of ways to keep your direct mail fresh without breaking the bank.

Here are three ways to do just that.        

A Smart List is a Targeted List

Your direct mail campaign is only as good as your list. That’s why it is important to have a smart, targeted list. Make sure the list is up to date and is geared toward an identified responsive audience. If you want the highest possible ROI on your direct mail campaign, your list has to remain updated.

Keep your list updated every year or so by reaching out to each household directly. Especially do this when creating a new campaign or adjusting your service. Make sure each person on your list is part of your target audience. You should include only those who are likely to use your service or respond to your offer.

Know Your Budget; Know Your Capabilities

Keep your budget in mind when formulating your new direct mailing campaign. If certain materials are more expensive to buy large quantities of, avoid them in favor of a less expensive alternative. If some letter dimensions cost more than others to mail, choose a more standard size. Modify your campaign ahead of time if you know you will need to work within a tight budget. Be prepared to adjust multiple versions of your mail to cut down on production costs as much as possible.

Work with Professionals

Businesses often opt to keep things in house, but working with seasoned professionals can yield much higher results. This is necessary for two reasons: 1) We can customize a campaign to suit your exact needs based on past success and experience, 2) You already have a job to perform no matter what industry you are in – the less time you spend on marketing tasks, the more time you have to focus on your other priorities.

Staying in-house on a direct mail campaign can quickly become a process of wasting time and money.

From social to print, we are going to take you places. Contact us to get started today.






The Tray Way is the blog for Tray, experts in the printing, mailing, logistics and promotional products. You can learn more about our capabilities by visiting our website, as well as our Facebook and Twitter pages. For information about the company and its successes, visit www.trayinc.com

How and Why Social Media Matters to Your Business

Just about every business leader has heard about it, but that doesn’t mean every business leader understands it.

Social media is no longer optional. It’s a priority in every business’ marketing portfolio and it’s been this way now for years. The reason social media drives success is because it has revolutionized the way brands and businesses communicate with their customers.

While print marketing is still a valuable form of advertising, social media goes beyond one-way communication messaging. Social media is about engagement. It’s live and it provides businesses with the tool for two-way communication with their customers.

Sadly, only 1 out of 3 small businesses use social media according to research done in 2012 by Gartner, an IT research and advisory company. Furthermore, they also report that 50% of web sales will occur via social media by 2015.

Doesn’t it make sense for every business to be a part of that?

What business owners should know is that social media is now a major part of most people’s lives. That same research shows that 79% of Facebook fans are more likely to purchase from a brand they have connected with on Facebook. Facebook says they have more than one billion users on the site each month as of March 2013.

The statistics are practically yelling about how important this business opportunity is.

This gives brands the opportunity to humanize themselves and start engaging with consumers. In the process, businesses receive the following benefits:

• Increase sales
• Increase prospects and leads
• Build brand awareness
• Improve knowledge of prospects and clients
• Improve marketing ROI
• Become the thought leader in your industry
• Launch new products or services

Here is a checklist for business owners to understand what resources they need in order to effectively manage social media:

•    Know your audience and who you are targeting: age, location, income, etc.
•    Speak AND listen. Social media is not a billboard; it’s a conversational venue.
•    Diversify your content. Post pictures, ask questions, experiment, and be fun.
•    Be professional and personable. Depending on your brand and messaging strategy, you’ll fall somewhere in the middle of the professional-personal spectrum. Make sure messaging is never too stiff or too personal sounding.
•    Know how to manage ROI or employ someone who does. Study metrics and insights and adjust content to what works.
•    Know when to get help. If you are unable to do social properly and effectively, hire someone who can. There is no value in social media if it is not done right.

It’s past the time that every business owner understands social media so they can use it to their advantage. Almost 8 new people come onto the Internet every second. Will they find you?

Contact Tray, Inc. for your Social Media Management Solutions today.

From social to print, we are going to take you places. Contact us to get started today.






The Tray Way is the blog for Tray, experts in the printing, mailing, logistics and promotional products. You can learn more about our capabilities by visiting our website, as well as our Facebook and Twitter pages. For information about the company and its successes, visit www.trayinc.com

Print Media Still Dominates the Marketing Scene

With the quick and steady increase in social media’s popularity, many people have begun to question the importance, value, and relevance of print media.

Does print media no longer matter? Is it no longer relevant?

Is social media replacing the once-considered timelessness of print media?

These are important questions to ask. The quick and dirty is that print media definitely still matters, the details of which we will explain momentarily, which will shine brightly upon the multiple dimensions of print media’s relevance, value, and importance.

Furthermore, if you are questioning whether social media is replacing print media, the answer is an astounding no. You may remember from our post in Marcy, Social Versus Print: Why These Two are Friends – Not Enemies, that “As time moves forward, so does the progress in social and print marketing efforts and emerging avenues for integrating the two.”

But aside from the merging of social and print, where does print media’s relevance stand today?

That’s a great question and if we some great answers. Here they are:

     · Print is Portable – Even with laptops and smartphones, print media still retains the ultimate portability. It’s available to everyone, everywhere, regardless of service or power.

     · Print is Preferred – Many consumers still prefer traditional print material, such as magazines and newspapers, over electronic versions.

     · Print is Visible – While it’s true that sending and sharing electronic media is easier and faster, printed publications are often more visible to the average consumer. No specific keyword, special account, or access is required.

     · Print is Long-lasting– Unlike a window that may be closed, an ad that may be missed, or an e-mail that gets deleted, print media doesn’t go anywhere and can last practically forever.

     · Print is Professional – There is a credibility that is achieved in print that is harder to replicate online. A published article or business magazine carries far more weight than a PDF version found online.

     · Print is Advertising – While there are many different advertising channels, print media is still widely used in advertising. Brochures, flyers, pamphlets, catalogs, and posters are just a few examples. Most importantly, they exist in places where electronic media cannot.

Remember: Print media’s relevance and persistence is ubiquitous in the marketplace – the exact position you want to hold as well. If you want results, print them out and take them.

From social to print, we are going to take you places. Contact us to get started today.






The Tray Way is the blog for Tray, experts in the printing, mailing, logistics and promotional products. You can learn more about our capabilities by visiting our website, as well as our Facebook and Twitter pages. For information about the company and its successes, visit www.trayinc.com

Tray Inc. Sponsors 2012 Johnny Unitas Golden Arm Award

Tray Inc. is a proud sponsor of the 2012 Johnny Unitas Golden Arm Award! Congratulations to all qualifying quarterbacks, and good luck on making the final cut!

For more information on the award, here is a press release from Weiss PR Associates, Inc.

Narrowed from an original field of 29 of the country’s top college quarterbacks, there are now 10 candidates remaining for the 2012 Johnny Unitas Golden Arm Award.

The 10 finalists for this year’s Golden Arm Award are:

• Matt Barkley, USC
• Landry Jones, Oklahoma
• Collin Klein, Kansas State
• EJ Manuel, Florida State
• AJ McCarron, Alabama
• Aaron Murray, Georgia
• Denard Robinson, Michigan
• Geno Smith, West Virginia
• Tyler Tettleton, Ohio
• Tyler Wilson, Arkansas

Named after the man many refer to as the greatest quarterback ever to play the game of football, the prestigious Golden Arm Award is presented annually by the Johnny Unitas Golden Arm Educational Foundation, Inc. and Transamerica, a leading provider of innovative business and personal financial services.

Candidates for the Golden Arm Award must be completing their college eligibility or be a fourth-year junior, on schedule to graduate with his class. Candidates are judged upon character, citizenship, scholastic achievement, leadership qualities, and athletic accomplishments.

The 2012 Johnny Unitas Golden Arm Award will be presented on Friday, December 7 at The Royal Sonesta Harbor Court Hotel, 550 Light Street, Baltimore, Maryland.

Established in 1987, the award previously has been presented to 25 outstanding young men. Past winners include Peyton Manning (Tennessee, 1997), Carson Palmer (USC, 2002), Eli Manning (Ole Miss, 2003), Brady Quinn (Notre Dame, 2006), Matt Ryan (Boston College, 2007), Colt McCoy (Texas, 2009), and most recently, Andrew Luck (Stanford, 2011).

Proceeds from the Golden Arm Award help to support the Johnny Unitas Golden Arm Educational Foundation. The Foundation provides financial assistance to underprivileged and deserving young scholar-athletes throughout Maryland and Kentucky.

The namesake of the Golden Arm Award has a storied history. Johnny Unitas was an 18-year veteran of the NFL, who played his collegiate career at the University of Louisville before joining the Baltimore Colts in 1958. His career passing figures include 2,830 pass completions for 40,239 yards, 290 touchdowns and throwing a touchdown pass in 47 consecutive games.

Unitas was inducted into Pro Football’s Hall of Fame in 1979. The Hall of Fame, in commemorations of the NFL’s 25th, 50th, and 75th anniversaries selected Unitas as the top quarterback of all-time. In turn-of-the-century listings, he was named to Sports Illustrated’s list of top 10 athletes, Time Magazine’s list of 10 most influential athletes, and ESPN’s series on the 50 greatest athletes of the century

In addition to Transamerica, sponsors of the Golden Arm Award include: Athlon Sports, The Babe Ruth and Sports Legends Museum, Baltimore Sun Media Group, Bloomberg Television, Century Engineering, Coach for America, Comcast, Dunbar Armored, GEICO, HMS Insurance Associates, Inc., Metropolis Funding, Panini, PSAV Presentation Services, R2i.ntegrated, Royal Sonesta Harbor Court Hotel, TRAY, The Scott Garceau Show, Union Memorial Sports Medicine, VPC, Inc., Weiss PR Associates, Inc., Woodberry Kitchen, and Wilson Sporting Goods.

For more information, visit: www.goldenarmfoundation.com,

www.baltimoresun.com/sports/college/golden-arm/, or www.athlonsports.com/collegefootball/golden-arm.






The Tray Way is the blog for Tray, experts in the printing, mailing, logistics and promotional products. You can learn more about our capabilities by visiting our website, as well as our Facebook and Twitter pages. For information about the company and its successes, visit www.trayinc.com