Friday, May 16, 2014

How to Create a Successful Direct Mail Campaign Timeline

So much to do, so little time! At least that’s what it feels like when you’re gearing up for a new direct mail campaign. Between the time you decide a new campaign is in order and the moment your DM pieces hit mailboxes, there’s a lot that needs to happen. How can you help manage stress and stay on track? Keep your campaign organized with a well-planned timeline. Here’s how to create your own:

1.) Look at the Big Picture
When planning a new campaign, the first thing you should do is consider the timing. What are you selling or promoting? Air conditioning services, for example, are best marketed just as the weather starts warming up. Always keep seasonality, as well as holidays, in mind.

2.) Get Creative
About four months from the time you plan to send mailers for your new campaign, gather your team or grab a strong cup of espresso - whatever your method is of brainstorming - and get those ideas generating. Think about the goal of your campaign. Is there a promotion or event you can organize to help you attain it? Do you want to use a unique feature or freemiums to draw attention to your mailer? Get creative and take good notes!

3.) Brush Up Your Database
Did you know that it costs roughly six times more to acquire a new customer than to retain an old one? That’s why it’s so important that you make sure to include any and all past customers on your mailing list, in addition to reaching for new audiences. A well-made mailing database is vital to achieving campaign success. If you’re not sure how to build or enhance your database, a qualified professional can help you create a comprehensive list and find the most cost effective way to deliver your pieces.

4.) Get the Deliverables In Early
After you’ve decided what the goals of the campaign will be and how you plan to achieve them, get in touch with us at least two months in advance of the target delivery date. The success of your mail campaign relies on perfect timing, and that means timely delivery of mailing lists, due dates, target delivery dates, and artwork sent in a compatible format. It takes time to review those materials and generate a time estimate. You don’t want to procrastinate and miss your target delivery date, or end up compromising quality in order to meet time constraints.

5.) Check and Double Check the Blueline
After receiving your artwork and files, you’ll receive a blueline and color proof that will need to be reviewed and approved. Be sure to carve out the time you need to thoroughly review it, because any errors on the blueline will end up on your printed materials. Pay attention to everything you see – copy, line breaks, page breaks, borders and cropping. Aim to have the blueline reviewed and approved about 45 days before it’s due to be sent out.

6.) Measure the Responses
Congratulations! Once your mailers hit the post truck, the tough part is over and done. Now all that’s left to do is measure the response rates. Expect the biggest boom in the first two weeks after delivery, but leads may trickle in for up to six months afterward. Use your measurements to gauge how successful your campaign was and how you can use those results to improve your next one.


How do you organize a campaign timeline? If you have any other tips or suggestions, tell us in the comments! 

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