The Perfectly Planned Direct Mail Timeline

Gearing up for a new direct mail campaign? As we’re sure you know, there is a lot that needs to happen between the time you settle on a new campaign and the minute that mailer hits the mailbox. With so many moving pieces, launching a new campaign can quickly become overwhelming. The best way to reduce stress and stay on track? A perfectly planned timeline for your direct mail campaign.

Here’s how:

1.) Keep Seasonality in Mind

Timing is everything. Think about the product you’re promoting. Would it best be served at a certain time of you or in a particular season? Heating an insulation services, for example, are best marketed just as the weather starts to cool down. Always keep seasonality, as well as holidays, in mind.

2.) Think Outside the Envelope

Roughly four months from the time you plan to send your new mailers, set aside some time for a solid brainstorming session. What are the goals of your campaign? Is there a promotion or event you can organize to help you attain it? Do you want to use a unique feature or freemiums to draw attention to your mailer? Get creative and take good notes!

3.) Spend Some Time with Your Database

Here’s a fun-filled fact you may not have known - it costs roughly six times more to acquire a new customer than to retain an old one. So, don’t limit yourself, and your chances of success, to strictly new audiences. It’s important to make sure any and all past customers are included on your mailing list. If enhancing that database is simply too overwhelming or time consuming for you, no problem! A qualified professional can help you create a comprehensive list and find the most cost effective way to deliver your pieces.

4.) The Early Bird Gets the Win

At least two months in advance of the target delivery date, get in touch with a professional print company. You don’t want to wait until the last minute and risk missing the target delivery date, or worse yet, compromising quality in order to meet time constraints! The success of your mail campaign relies on perfect timing, and that means timely delivery of mailing lists, due dates, target delivery dates, and artwork sent in a compatible format. It takes time to review those materials and generate a time estimate.

5.) Review the Blueline More Than Once

After receiving your artwork and files, you’ll receive a blueline and color proof that will need to be reviewed and approved. It is vital that you set aside a good amount of time to thoroughly review it, because any errors on the blueline will end up on your printed materials. Pay attention to everything you see – copy, line breaks, page breaks, borders and cropping. Aim to have the blueline reviewed and approved about 45 days before it’s due to be sent out.

6. Gather, Measure, Repeat

Once your mailers hit the post truck, the tough part is over and done. Congratulations, you did it! Now all that’s left to do is measure the response rates. You can expect the biggest boom in the first two weeks after delivery, but leads may trickle in for up to six months afterward. Use your measurements to gauge how successful your campaign was and how you can use those results to improve your next one.

How do you organize a campaign timeline? If you have any other tips or suggestions, tell us in the comments! 

Ways to Save on Your Next Direct Mail Campaign

Despite what the rumors might have you believe, direct mail is far from dead. In fact, with 92%of Millennials preferring to read something in traditional print over its digital counterpart, it’s quite the opposite. Given the right planning and execution, a direct mail campaign can produce incredible results for businesses of any industry and size. The trick is figuring out how to create an effective, compelling and unique campaign suited to your business’s needs without breaking the bank.

Here are some ways you can save on your next direct mail campaign:

Spend Some Time on Your List

It’s not good enough just to have a list. It has to be a smart list if you want it to be effective. That means creating an up to date list that is targeted at an identified and responsive audience. Updates to your mailing list should be done yearly in order to keep it in top shape for every campaign. Remember, your campaign is only as good as your list.

Set a Budget and Learn to Compromise

Nobody likes the word budget, but alas there comes a time when we all must adhere to one. Creating a new direct mail campaign is one such time. Set a clear-cut budget and stick to it. That may mean you need to be willing to compromise on certain aspects on your mailer, as some materials and mailer dimensions may put you in the red. When working with a tight budget, talk to a professional print company about how you may be able to create the best quality mailers at the best price.

Don’t Eat Up Man Hours Internally

Even if this is not your first time creating a direct mail campaign, attempting to keep your efforts in-house may prove to be more hassle than expected. After all, you already have a job to perform, so the less time you or your staff spends on marketing tasks, the more time there will be to focus on other priorities.  Not to mention, a professional print company can bring years of experience and expertise to your campaign, optimizing it to reach its highest potential and therefore giving you more bang for your buck.

Do you have any other tried and true tactics that your business uses to save on direct mail campaigns? Share them with us in the comments! 

Direct Mail Tips for Non-Profits

If you’re working with a non-profit organization, chances are you already know that the company purse strings are tight. The restraints of a small budget means that your marketing efforts need to pack a punch. Direct mail is the perfect outlet to accomplish that goal. Nearly one-fifth of all donations are attributed to direct mailing, so make sure that your DM pieces are as effective as possible with these how-to tips:

Newsletters are Important

This is key for all non-profits, but especially if your organization is small or just getting on its feet. Write a semi-annual or quarterly newsletter with updates on current events and activities, donor contributions and how they've helped the organization to get closer to the goal, and donation information. And always be sure to include an addressed return envelope to encourage donations.

Personalize Your Pieces

Want to up the chances of getting a tangible reaction out of prospecting? Write for the target audience rather than taking a broad all-encompassing approach. Add personal touches such as hand written signatures or a short letter from the president of the company. If possible, always finish off each year with a holiday card and thank you notes to donors and volunteers.

Don’t Neglect Past Donors

Repeat after me, your housefile is always important. If you don’t already know, a housefile is the list of any and all former contributors. Make sure to include it any time you run a direct mail campaign. The people on that list have donated in the past because they cared about your organizations goals and the chances are they probably still do. Stay in touch.

Measure, Measure, Measure

Measuring the success of your mailers is vital to both the organizations goals and its bottom line. Rather than spending the money to send your mailers out to thousands of prospects and hoping for positive return, choose a small portion of the group to send the mailers to first. See what the reaction is. If it’s not what you’d hoped for, revise the mailers wording, theme, appearance, etc. You’ll learn what works and what doesn’t and you’ll have saved some precious marketing dollars.

What’s Trending for Direct Mail in 2015?

 No matter what industry you’re in, December marks the start of some deep thinking over the same question – what does the year ahead look like? We look back at the months long gone, we rattle our brains over what it all means for the future, but it’s not always easy to read the signs. So, in this blog post, we’re going to take the guesswork out of it for you and break down 2015’s direct mail trends. Happy reading!

Trend #1: You Are Here

Directions are a lot easier to understand if you know exactly where you’re beginning. In the case of a potential customer, that would be their home. Cue the individualized maps! If you’ve planned to include a map in your DM pieces to show a particular end point, why not go the extra mile and show just how to get there, too? Variable data can be used to create a detailed “You Are Here” map that can be tailored to each prospects whereabouts. Just imagine the foot traffic that extra step could drive!

Trend #2: Seek Out the Ladies

This is the new golden rule for non-profits, in particular. Earlier this year, data was released showing that 64% of all charitable gifts are made by women. Not only are they more likely to donate, the data also revealed that women are more likely to make larger donations than their male counterparts, as well. That doesn’t mean you should tailor your whole campaign to appeal to a female audience, but just keep the ladies in mind. They’re going to be your friends in 2015.

Trend #3: Multiply Your Efforts

There are some things in life that are just better when there’s more.  Marketing is one of those things, and this year we can expect to see more businesses combiningdigital and traditional marketing efforts to make a greater impact on their prospects. It’s easy enough to do with the quick addition of QR codes or PURLs, so do yourself a favor and give it a chance. We’re guessing you’ll be happy with the results.

Trend #4: Look Pretty

Yep, it’s as easy as that – beautify your DM pieces. Now, that doesn’t mean you have to add flowery elements or swap your typeface out for something long and curvy. Think clean, classy and visually appealing. For a more subtle change, a simple colorswap could make your message more powerful. Most things in modern life are cluttered enough, do yourself (and your prospects) a favor by de-cluttering your mailer and putting the emphasis on simplicity.

 Trend #5: Adding In the Icons

When we say icons, we of course mean the modern pictograms representing Facebook, Twitter, and other social channels. In the digital age, those little icons have become powerful tools of communication. Their presence is a call-to-action in a sense. It says quickly and quietly to a prospect that they can still find your business on X,Y, and Z networks if they toss your mailer. That’s one more way to grab the attention of potential customers without compromising much space, so why wouldn’t you add your icons?

So, how will you use these trending tactics? Share your thoughts with us in the comments! 

The Hottest Holiday Direct Mail Tactics This Season

Holiday mailing is in full effect! But, if you’re like many businesses, you may only be on your second or even first round of mailers. Don’t worry, that’s good news! It means there’s still time to perfect the ideal seasonal direct mail piece. Perhaps you know that your mailer is tried, tested and true, but if it’s time to switch up your methodology, take a beat from these on-trend tactics:

1. Medium Is In

Medium-sized direct mail pieces are winning the show. Since 2010, nearly 71% of mailed offers were medium in size, one third of which used a #10 envelope. The trend is sure to continue through the holiday season. Medium pieces are big enough to stand out amongst other items, but not so large that they become a nuisance in the mailbox (It also doesn’t hurt they they’re healthier for your budget, too).

2. Make a Statement

Yes, of course, a clear call-to-action should always be a key component to your mailer, but that’s not the kind of statement we’re talking about here. If you consider the fact that your mailer is sure to be just one of many in a colorful stack of holiday mailers, it becomes clear why it’s that much more important to make a strong statement with the mailer itself. Think bright colors, catchy phrases, unique shapes, or a haptic element – anything to stand out and make your piece more unique.

3. Give Consumers a Present

It is the season of giving after all! Give your consumers, or potential consumers, a gift! Whether that come in the form of tempting discounts, offers, or a small item sent with your direct mail piece. In the words of Don Corleone, “…Make him an offer can’t refuse.”

4. Mail Frequently

Once is nice, but twice is better, three and they’ll finally buy that Christmas sweater. Okay, okay, we just made up that saying, but it fits the moral of point number four well. Consumers are being bombarded with offers during the holiday season so be sure to mail regularly to keep your business fresh in the mind.

We want to know – what tactics are you planning to use in your holiday mailers this season? Tell us in the comments! 

That’s a Wrap – Time to Prepare for the Holidays

Summer is on its way out the door, so you have a plan for holiday season, right? “But, it’s only September?!” you might be saying. Correction – it’s already September. Mid-way through September, might we add, and that means that if you haven’t started planning for your holiday mailers yet, you need to stop puttering around on blogs and get going already! Here’s a little nudge to get you going on the right path:

Aim to Send in Early to Mid-November. You want to get the attention of prospects early, before their mailboxes are overflowing with direct mailers – at which point most of those well-planned pieces will go straight from mailbox to trash bin, never having been seen. Begin prep work on your holiday pieces now, so that you can be sure they are clean, neat and finished by November. Be sure to contact your direct mail company early in the process to set deadlines and goals.

Be Jolly. You may be thinking Football season and bonfires now, but mentally fast forward to Thanksgiving as you prepare your piece. The holiday season is supposed to have a warm, festive feel so make sure your piece reflects that.  Add something fun and interesting to your mailer, or an incredible offer, to standout among all the other shiny glittering offers in the mail box. It is the season of cheer, so give your prospects something to be cheerful about!

Create, Send, Repeat. Repetition is key during the holiday season. Shoppers and customers are busy and distracted with the chaos of the season, so you have to give them a gentle reminder every now and then. If you’re first mailer goes out early, you’ll have plenty of time to send multiple rounds without pestering your prospects.

Befriend the Internet. Using direct mail to drive online traffic is a tried and true effective marketing technique. Be sure to include information about your online presence on your mailer. That way, you’re not only targeting the traditional brick and mortar shoppers, but the internet-savvy demographic, as well. Boom. That’s what we call the DM one-two punch.

How have you started planning for the holidays? Tell us in the comments! 

Save Money on Your Direct Mail Campaign

Are you spending too much on your direct mail campaigns? The answer is probably yes. There is plenty that you can do to save a bit of hard-earned cash on your mailers; it’s just a matter of knowing where to start. Think of this as your rulebook to a more profitable campaign.

Tip #1: Narrow Down Your Mailing List

Really, what are the chances that a high-powered Manhattanite is going to purchase your commercial-grade farm equipment? So why would you waste money sending a mailer to this type of person?  Refining your mailing lists will save you a lot of money and target prospects who are more likely to convert into customers. And don’t forget past customers, as well! It isn’t just about expanding your customer base, it’s also about retaining past purchasers.

Tip #2: Tweak the Size of Your Mailer

You may have requested that a piece be made to fit particular dimensions, but is it absolutely necessary that your mailer be that exact size? Your print vendor may be able to help save you big bucks simply by making teensy size alterations. Why, you ask? Depending on the dimensions of the mailer, your printer may be able to use a different, more cost-effective, press that won’t sacrifice quality but will make a difference in price.

Tip #3: Be Realistic About Needs

It may not be necessary to put a big dent in your budget depending on the goal of your message. Rather than creating a colorful mailer with all of the bells and whistles, could your goal be achieved by sending a simple, personalized letter to a core group? Letters are less expensive than many other alternatives. Consider what type of campaign would be best to help your business be successful in its campaign.

Tip #4: Use and Reuse

You remember that template from your last campaign? Yeah, it’s still good. You can reuse both your template and your mailing list again. Most experts agree that companies aren’t getting enough mileage out of their materials. So safe yourself some money by making a few small changes and send them back out!

Tip #5: Seek Professional Help

Does this all seem like too much? Maybe you’re just too busy to be bothered. If that’s the case, the best thing you can do is partner with a print company that you trust. We’ve prepared countless direct mail campaigns and have more than a few insider secrets to keep your costs low. All you have to do is ask! It can’t get easier than that.

With these budget-minded tips and tricks, you’ll soon find that stretching your marketing dollars further is simpler than you may have thought. Contact us today to get started saving! 

How to Create a Successful Direct Mail Campaign Timeline

So much to do, so little time! At least that’s what it feels like when you’re gearing up for a new direct mail campaign. Between the time you decide a new campaign is in order and the moment your DM pieces hit mailboxes, there’s a lot that needs to happen. How can you help manage stress and stay on track? Keep your campaign organized with a well-planned timeline. Here’s how to create your own:

1.) Look at the Big Picture

When planning a new campaign, the first thing you should do is consider the timing. What are you selling or promoting? Air conditioning services, for example, are best marketed just as the weather starts warming up. Always keep seasonality, as well as holidays, in mind.

2.) Get Creative

About four months from the time you plan to send mailers for your new campaign, gather your team or grab a strong cup of espresso - whatever your method is of brainstorming - and get those ideas generating. Think about the goal of your campaign. Is there a promotion or event you can organize to help you attain it? Do you want to use a unique feature or freemiums to draw attention to your mailer? Get creative and take good notes!

3.) Brush Up Your Database

Did you know that it costs roughly six times more to acquire a new customer than to retain an old one? That’s why it’s so important that you make sure to include any and all past customers on your mailing list, in addition to reaching for new audiences. A well-made mailing database is vital to achieving campaign success. If you’re not sure how to build or enhance your database, a qualified professional can help you create a comprehensive list and find the most cost effective way to deliver your pieces.

4.) Get the Deliverables In Early

After you’ve decided what the goals of the campaign will be and how you plan to achieve them, get in touch with us at least two months in advance of the target delivery date. The success of your mail campaign relies on perfect timing, and that means timely delivery of mailing lists, due dates, target delivery dates, and artwork sent in a compatible format. It takes time to review those materials and generate a time estimate. You don’t want to procrastinate and miss your target delivery date, or end up compromising quality in order to meet time constraints.

5.) Check and Double Check the Blueline

After receiving your artwork and files, you’ll receive a blueline and color proof that will need to be reviewed and approved. Be sure to carve out the time you need to thoroughly review it, because any errors on the blueline will end up on your printed materials. Pay attention to everything you see – copy, line breaks, page breaks, borders and cropping. Aim to have the blueline reviewed and approved about 45 days before it’s due to be sent out.

6.) Measure the Responses

Congratulations! Once your mailers hit the post truck, the tough part is over and done. Now all that’s left to do is measure the response rates. Expect the biggest boom in the first two weeks after delivery, but leads may trickle in for up to six months afterward. Use your measurements to gauge how successful your campaign was and how you can use those results to improve your next one.

How do you organize a campaign timeline? If you have any other tips or suggestions, tell us in the comments! 

The Marriage of Print and Digital Marketing

(Photo courtesy of sxc.hu)

Enough with the debate over print or digital marketing already! We know that direct mail marketing is still the king and digital marketing is coming in strong, but the newest theory is that together they’re a powerhouse of success. And it makes sense. Think about the fact that direct mail still boasts the lowest cost-per-lead and the highest conversion rates. Now, consider the creativity and personalization that digital marketing can provide. Bring them together and boom! You have an unstoppable marketing campaign.

Understanding the Union

We could ramble off a dozen reasons for choosing a mailer with digital elements vs. strictly digital, but honestly, the truth is in the numbers. Generation Y is much more greatly affected by traditional media than digital. In a recent poll, nearly half of the Gen Y’ers surveyed better retained information from a print ad, whereas not even a quarter said the same about digital. However, with 62% of young people accessing the internet daily, it would be unwise not to at least consider the growing power of incorporating a digital element into that mailer.

How to Make the Jump from Traditional to Tradigital

Right about now, you may be saying to yourself “That’s all well and good, but what does it mean? How do I make this marriage work for my campaign?” Well, the answer comes in the form of relatively new technologies like QRcodes and PURLs (Personalized Uniform Resource Locators).

Even Postmaster General, Patrick Donahoe, is quick to address the benefits of incorporating digital elements into direct mail pieces. He notes that these technologies have the ability to actively engage mailer recipients with the product or company by allowing receivers to use their smartphones to make quick purchases from a catalog or launch a video.

The generations that marketers need to appeal to now are of a different breed than those in years past. Millennials and Gen Y are clearly still affected by traditional print marketing, but they crave a certain level of personalization and engagement that print can’t always achieve on its own. The integration on new technology bridges that gap, thus creating a world of tradigital marketing.

So, you see, the future of B2C marketing relies not on replacing one material with another, but on evolving current methods. With new found knowledge and the help of an experienced print company, you too, can find yourself ahead of the curve with profits to show for your efforts. Contact us today to get discuss how we can help you’re business embrace the tradigital future!

Give Direct Mail Due Credit

Poor, direct mail. Another year, another Google search proclaiming the death of print marketing. The fact of the matter is those claims are less trustworthy than the latest supermarket gossip rag, and here’s why:

1.)    According to the 2013 Direct Mail Association Factbook, 65% of consumers, of all ages, made a purchase as a result of direct mail. Those are promising statistics. Now do you want to know what the average response rate for electronic mail was? Ready for this? 0.12%. Direct mail came in at 4.4% for both B2B and B2C mailings.

2.)    Direct mail yields the lowestcost per lead. That’s right. Lower than pay-per-click advertising, lower than print advertising, and yes, even lower than email.

3.)    Socialmedia and web marketing are popular and certainly have their perks, but we tend to overestimate their capabilities. Because social is a commonplace medium today, we think everybody must use it, but that’s just not true. An estimated 55% of senior citizens do not rely on internet messaging, so if that’s an audience you’re after, you need to reconsider your marketing priorities. We’re not saying to abandon your web efforts, but combining them with print efforts could reach a lot of potentialcustomers that you could be missing.

4.)    It’s creative. For example, one gimmicky marketer reports that he has, in the past, attached a cheap watch and asked consumers for a bit of their “time” or a mirrored mailer asking how consumers “see” themselves. Cheesy? Maybe to some, but it is creative and creative is what gets people interested.

5.)    39% of customers say that they decided to try a business for the first time becauseof a direct mailer. It accounts for an average of 78% of non-profit donations, and 44% of people will visit a company’s website after receiving direct mail.

So next time you see a headline reading  something like, “Is This the End for Direct Mail?”, you can rest assured knowing what the answer will be. Talk to us about how we can work together to ensure your marketing efforts are turning out the best results for your business. We’ll get you setup the Tray way!

Direct Mail Marketing for Non-Profits

Unfortunately, non-profit organizations often do not have the budget that privately owned for-profit organizations have to work with. This means that your marketing efforts have to go further and be more effective in order to lure in the largest amount of potential donors without blowing a tight budget. With nearly one-fifth of all donations attributed to direct mail, it’s important that non-profits have the know-how to deliver an effective direct mail marketing campaign.

1.)    Reach Out to Former Donors

In the marketing world, this list of former contributors is called a ‘housefile’. Make sure that anytime your organization is set to run a direct mail campaign that the housefile list is always included. These are people who have clearly cared about your goals and cause in the past and, more than likely, still do. Stay in touch.

2.)    Write a Newsletter

This is important for all non-profits, but especially smaller or new organizations. Write a semi-annual or quarterly newsletter including information about current events and activities, donor contributions and how they’ve helped, and donation information. Be sure to include an addressed return envelope with the newsletter to encouragedonations.

3.)    Personalize and Connect

It may seem like writing broad letters, newsletters, etc. is the best approach to reach many different types of people. However, honing in on a certain target group is more likely to get a tangible reaction out of prospecting. Write for the target audience. Add personaltouches where you can further connect with potential donors, whether it be hand written signatures or a short letter from the president of the company. And don’t forget to send holiday cards and a thank you note to donors and volunteers each year!

4.)    Measure Success

Rather than spending the money to send your mailers out to, say, 30,000 prospects and hoping for positive return, choose a small portion of the group to send the mailers to first. See what the reaction is. If it’s not what you’d hoped for, revise the mailers wording, theme, appearance, etc. You’ll learn what works and what doesn’t and you’ll have saved precious marketing dollars.

Effective direct mail marketing is vital to the health and longevity of any business, so for all of your direct mail marketing needs, seek out the help of qualified professionals, like the experts at Tray Inc., for the best results. 

Four Reasons Why Direct Mail is Still the Undefeated Hero

Some people are under the impression that direct mail is last year’s marketing plan.

Nothing could be further from the truth.

Direct mail is practically the class and quintessential modern marketing plan (and integrating social media and digital marketing only makes a marketing plan exponentially better).

In this post, we will examine exactly why direct mail is so powerful and still so relevant.

Direct mail has shelf-life

Not all advertising mail is discarded and thrown away. Coupons, special promotions, and “save the date” mailings are often placed on the refrigerator or coffee table to be used in the near future.

We can’t send tracking devices with each individual mailing to know and understand exactly what happens to it once it lands in a prospective client’s mailbox, but it is common for these people to arrive, mailing in hand, and ready to make a purchase.

Monitor direct mail response

Coupons are an excellent way of knowing if your direct mail campaign is working.

As you already probably aware, a unique call to action on the mailing can be directly linked to its mailing campaign. Source codes and priority codes are effective ways to see which lists are providing the best responses.

One of the most effective ways of measuring a direct mail campaign’s success is by looking at the bottom line – when business increases there is a way to know the direct mail campaign is working.

Deliver consumers to your website and Facebook page

Some skeptics today say that the internet will eventually phase out direct mail. In the past, we have already discussed why direct mail and social media are not just not enemies, but that they actually complement each other in highly successful ways.

Of course, people do go online to find the information they are looking for.

Websites and Facebook pages have largely become the “store front” for many businesses by giving access to consumers about everything from store hours to store inventory. However, there has to be a reason for someone to visit your website, and direct mail can be the catalyst that sends them there.

Effective advertising

On the first day of marketing school you learned this tip: Anything you can do to keep your name in front of your customers is important to retention of those customers.

Whether a business is just starting off building brand name awareness or they are reminding existing clients that they are ready to serve them, direct mail campaigns makes it happen

Compared to radio, television or newsprint, direct mail is still the best value in advertising.

When are you going to start your next direct mail campaign?

From social to print, we are going to take you places. Contact us to get started today.

Accomplishing Effective and Successful Email Marketing Plans

If you’ve seen our Facebook page lately, you know we’ve been sharing articles on the popularity and importance of email marketing – and how to do it right.

This blog post will serve to help those of you who are excited about this marketing strategy but from a unique angle: let’s take a look at some of the mistakes we can make as email marketers so we know to avoid them in the future.

Without any further ado, what are some mistakes you can make in your email marketing plans?

Just do the following:

Be too focused on incremental tactics 

Sure you can tweak the subject lines all you want, but it won't improve your overall program. Focus most of your time on the big support efforts that will drive major revenue growth. It sounds obvious once we verbalize it, but remember: Taking care of the big things should always be done before the small thing.

Forget to integrate

Remember our blog post about integrating social with print?

Good, because the same is true with email marketing. Email drives subscribers to visit your website, visit your stores, phone your call center, and engage with your social media pages. It also pulls in web and mobile behavior, consumer reviews, catalog assets, and so much more.

Don’t test your tactics

What should you really be doing? Rather than organizing testing as an alternating tactic, use it as a strategic process. Take a progressive approach by testing types of variables that you can leverage and build on for successive testing. But if you want your plan to fail, of course you won’t do this.

Miss the easy stuff 

This is a big one. There are a lot of great avenues to go down, but if you’re looking to have an ineffective campaign, then definitely forget where they are.

See, a "Happy Birthday" email is would have been great and yet too many B2C marketers don't send these messages. "We don't have subscribers' birth dates" is a common excuse. Our solution? Start capturing them. Get a program that helps you capture them so you can start generating revenue.

Avoid the big picture 

Jump straight into redoing your email templates with a responsive design even though your website is not mobile friendly, especially if most of your conversions are happening on desktops, and you ignore the fact that mobile is really about context and content.

From social to print, we are going to take you places. Contact us to get started today.

Important Answers to Critical Postcard Design Questions

We know just as well as you that direct mail is not dead. Well, the Huffington Post agrees with us in a new article published just last month.

With all of that said, let’s discuss postcard design that actually gets results.

Postcard design should not be just taking a larger print, cutting out some copy, and shrinking it down. We aren’t saying that is ineffective, but we are saying you can do a lot better.

Often, postcards can be produced quicker and lower production costs, so they’re easier to get in the mail faster. Messages should be simple, easy to digest, and easy to remember. They allow you to reach your best prospects in their homes, and you can personalize your offer for relatively little additional expense.   
  

In this post, we are going to look at postcard design and ask some fundamental questions. These questions are common and simple, but their answers are often ignored.

Should you use a theme on your postcards?

There is no objective answer to this. Sometimes themes work; other times they fail horribly. Remember, if you must use a theme, at least focus the theme on a product and offer. A “theme” doesn’t benefit consumers, but a product and offer does.

Does your postcard design have an easily identifiable product?

Prospects won’t hunt for the product, so it needs to be in their face without any guesswork involved. Make sure your prospects don’t have to read a hundred words to know what is being offered. If you have no special rate, no incentive, no giveaway, then you have nothing.

Does your postcard feature a definitive call to action?

Adding your basic contact info (phone, web address, etc.) is good, but it’s not a call to action. You need to tell readers precisely what to do next and repeat the offer, like this: “To learn more about our special 10% discount on Product X for all new clients, call us at XXX or visit our website at XXX.” 

Additionally, make sure your postcards includes a method or mechanism to track its ROI. If the CEO asked the marketing department how many loans a postcard has generated, make sure you are able to track that and have an answer.

Do you have a postcard question and answer you think is important? Please share it with us in a comment.

From social to print, we are going to take you places. Contact us to get started today.

3 Ways to Save on Your Direct Marketing Campaign

Direct mail can have astonishing results when a great plan is executed. As we have discussed in the past, social and online marketing have seen a tremendous boost in recent years, but direct mail is still as relevant as it always been.

Consider this: studies show that 65% of adults in the millennial generation prefer to read something on paper.

Clearly, direct mail is an option for a business of any size, but what if your mailing list is big and your mail is complex? Direct mail campaigns can get expensive quickly. However, there are still plenty of ways to keep your direct mail fresh without breaking the bank.

Here are three ways to do just that.        

A Smart List is a Targeted List

Your direct mail campaign is only as good as your list. That’s why it is important to have a smart, targeted list. Make sure the list is up to date and is geared toward an identified responsive audience. If you want the highest possible ROI on your direct mail campaign, your list has to remain updated.

Keep your list updated every year or so by reaching out to each household directly. Especially do this when creating a new campaign or adjusting your service. Make sure each person on your list is part of your target audience. You should include only those who are likely to use your service or respond to your offer.

Know Your Budget; Know Your Capabilities

Keep your budget in mind when formulating your new direct mailing campaign. If certain materials are more expensive to buy large quantities of, avoid them in favor of a less expensive alternative. If some letter dimensions cost more than others to mail, choose a more standard size. Modify your campaign ahead of time if you know you will need to work within a tight budget. Be prepared to adjust multiple versions of your mail to cut down on production costs as much as possible.

Work with Professionals

Businesses often opt to keep things in house, but working with seasoned professionals can yield much higher results. This is necessary for two reasons: 1) We can customize a campaign to suit your exact needs based on past success and experience, 2) You already have a job to perform no matter what industry you are in – the less time you spend on marketing tasks, the more time you have to focus on your other priorities.

Staying in-house on a direct mail campaign can quickly become a process of wasting time and money.

From social to print, we are going to take you places. Contact us to get started today.






The Tray Way is the blog for Tray, experts in the printing, mailing, logistics and promotional products. You can learn more about our capabilities by visiting our website, as well as our Facebook and Twitter pages. For information about the company and its successes, visit www.trayinc.com

Print Media Still Dominates the Marketing Scene

With the quick and steady increase in social media’s popularity, many people have begun to question the importance, value, and relevance of print media.

Does print media no longer matter? Is it no longer relevant?

Is social media replacing the once-considered timelessness of print media?

These are important questions to ask. The quick and dirty is that print media definitely still matters, the details of which we will explain momentarily, which will shine brightly upon the multiple dimensions of print media’s relevance, value, and importance.

Furthermore, if you are questioning whether social media is replacing print media, the answer is an astounding no. You may remember from our post in Marcy, Social Versus Print: Why These Two are Friends – Not Enemies, that “As time moves forward, so does the progress in social and print marketing efforts and emerging avenues for integrating the two.”

But aside from the merging of social and print, where does print media’s relevance stand today?

That’s a great question and if we some great answers. Here they are:

     · Print is Portable – Even with laptops and smartphones, print media still retains the ultimate portability. It’s available to everyone, everywhere, regardless of service or power.

     · Print is Preferred – Many consumers still prefer traditional print material, such as magazines and newspapers, over electronic versions.

     · Print is Visible – While it’s true that sending and sharing electronic media is easier and faster, printed publications are often more visible to the average consumer. No specific keyword, special account, or access is required.

     · Print is Long-lasting– Unlike a window that may be closed, an ad that may be missed, or an e-mail that gets deleted, print media doesn’t go anywhere and can last practically forever.

     · Print is Professional – There is a credibility that is achieved in print that is harder to replicate online. A published article or business magazine carries far more weight than a PDF version found online.

     · Print is Advertising – While there are many different advertising channels, print media is still widely used in advertising. Brochures, flyers, pamphlets, catalogs, and posters are just a few examples. Most importantly, they exist in places where electronic media cannot.

Remember: Print media’s relevance and persistence is ubiquitous in the marketplace – the exact position you want to hold as well. If you want results, print them out and take them.

From social to print, we are going to take you places. Contact us to get started today.






The Tray Way is the blog for Tray, experts in the printing, mailing, logistics and promotional products. You can learn more about our capabilities by visiting our website, as well as our Facebook and Twitter pages. For information about the company and its successes, visit www.trayinc.com

Mythbusting Direct Mail: Dispelling 3 Common Direct Mail Myths

What if we told you that the earth was the center of the universe and not the sun?

What if we said that if you sail your boat far enough you’ll fall off the end of the earth?

You’d probably shake your head, laugh at us, and never take us seriously again – and rightfully so.

We thankfully live in a world where many of the myths people once believed have been disproven in favor of the truth. Myths of course do nothing to advance our endeavors and myths only stifle our efforts.

Well, the same holds true for direct mail. In this post, we will take a look at just three of some of the most common direct mail myths and bust them so we can champion truth and help you succeed in your efforts.

Myth #1: Direct mail is successful when it sells to as many people as possible

Achieving the highest percentage possible in response rates is not the goal - the goal is to maximize profits. Response numbers are tools for analysis and comparison. It's relatively easy to pump up a response rate if all you want is a higher number. Just give away something free. But if your net profit drops then it was never worth it anyway.

Trying to sell to 100% of your list reduces response rates because the message gets diluted in its attempt to be all-inclusive. The most productive mailings talk confidently and directly to the ideal buyer. If that's just 1% of your list, then forget about the other 99%. Sell to the people who want to buy what you're selling.

Want to know more about successful direct mail strategies? Find out all about us here and contact us for more information.

Myth #2: Direct mail has a low ROI

It is true that other marketing channels sometimes provide a higher return on investment (ROI) for a one-time sale, but direct mail provides higher ROI over the long term. Customers acquired through direct mail are often more loyal and have a higher transactional value than those acquired through online advertising or telemarketing. Though the costs for direct mail are often higher than other marketing methods, response rates are also higher, and through testing and optimization, response rates can continuously improve.

Still not convinced? Browse our success stories from some of the leading brands in the world.

Myth #3: Direct mail gets thrown away and takes up space in landfills

The truth is that discarded direct mail represents just 2.4% of municipal solid waste, according to the U.S. Environmental Protection Agency and the recycling recovery rate has grown nearly 700% since 1990. As a result, while direct mail volume in the United States has grown 57% in 15 years, the amount of discarded mail sent to landfills has remained virtually unchanged (2005 Municipal Solid Waste in the United States).

Even better is the fact that we have green printing processes from eco-friendly inks to environmentally friendly paper options. We have made a strong commitment to greater social responsibility. We will continue to do the things that will solidify the future of our planet and as each generation matures, we want to leave something behind that is a great platform from which the next generation will build.

From social to print, we are going to take you places. Contact us to get started today.

The Tray Way is the blog for Tray, experts in the printing, mailing, logistics and promotional products. You can learn more about our capabilities by visiting our website, as well as our Facebook and Twitter pages. For information about the company and its successes, visit www.trayinc.com